Communication in the Workplace

A business is in constant contact with its customers, whether on the phone, in writing or face to face. All these forms are important in making sure your customers are satisfied.

As you are constantly communicating with colleagues and suppliers, good communication skills helps you to respond to instructions and enquiries promptly.

This short course will give you the skills to communicate effectively in the workplace.

Topics covered:

  • How communication works
  • Methods of communication
  • Communication barriers
  • Using communication appropriately
  • Organisational requirements

Contact us for more course details »

Flexible Training
PO Box 765
North Cairns, Queensland 4870

0414 742 201
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