Diversity in the Workplace
Recognising social and cultural diversities and dealing with cross-cultural misunderstandings is an important issue.
As you come into daily contact with many different people that are your customers and colleagues, you need to recognise and accept their right to their own beliefs and customs and where practical, make allowances for their differences and disabilities.
This short course will give you skills in Diversity in the Workplace.
Topics covered:
- What is cultural diversity
- Diversity considerations
- Adapting the work environment
- The value of cultural diversity
- Cross cultural conflict
- Legislation and cultural diversity