Receptionist Skills

This short course is for aspiring receptionists; receptionists who are inexperienced and unsure of their role or those who would like to improve their communication and customer service skills and knowledge.

Topics covered:

  • Frontline personnel
  • The receptionist's role
  • Interpersonal skills
  • Telephone skills<
  • Customer service
  • Dealing with the unexpected
  • Making the best of your time
  • Health and safety in the workplace
  • Develop your reception skills effectively with clients

Contact us for more course details »

Flexible Training
PO Box 765
North Cairns, Queensland 4870

0414 742 201
web design by precedence