To instil skills and knowledge to the inquiring mind within an environment of learning
Receptionist Skills
This short course is for aspiring receptionists; receptionists who are inexperienced and unsure of their role or those who would like to improve their communication and customer service skills and knowledge.
Topics covered:
- Frontline personnel
- The receptionist's role
- Interpersonal skills
- Telephone skills<
- Customer service
- Dealing with the unexpected
- Making the best of your time
- Health and safety in the workplace
- Develop your reception skills effectively with clients