Recommending Products and Services

The core function of an organisation is to develop, maintain and distribute products and services to its clients.

A large component of an organisation’s success comes from dealing with its customers effectively.

This short course will you develop skills in Recommending Products and Services.

Topics covered:

  • Developing and maintaining product knowledge
  • Characteristics of a product or service
  • Organisational requirements relating to operational issues
  • Industry codes of practice
  • Occupational health and safety
  • Making recommendations
  • Selling skills
  • Features and benefits
  • Aligning products and services to customer requirement
  • The sales process
  • Promotional activities

Contact us for more course details »

Flexible Training
PO Box 765
North Cairns, Queensland 4870

0414 742 201
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